No Hassle Warranty

CARE AFTER PLANTING: The first year following planting is the most critical in respect to plant survival. Because of different environmental conditions, we will advise you as to proper care of plant material.

OUR GUARANTEE: Nursery stock sold by, but not planted by Rutgers Nursery is guaranteed for 90 days and you must have your receipt. Plants will not be guaranteed against animal damage or any other cause over which we have *no control. We guarantee our nursery stock to be true to name and currently inspected by the New Jersey Department of Agriculture.

Nursery stock planted by Rutgers Nursery is guaranteed for 1 year.  Exceptions are Crape Myrtle Trees.  All replacements are generally scheduled at a time which is best for new plant survival, usually in Spring and Fall. WE DO NOT WARRANTY ANY TRANSPLANTED PLANTS FROM THE CUSTOMER’S SITE, sorry, no exceptions.

ALL PLANT WARRANTIES WILL BE HONORED PROVIDED THAT all plantings are cared for in accordance with care and maintenance instructions and all charges involved are paid in full.

* Rutgers Nursery is not responsible for loss due to very unusual or excessive wind, freezing, hail, snow, moisture, dryness, insects, and diseases or any cause over which we have no control.

All other merchandise is returnable for store credit if returned within 30 days with receipt.

We cannot be financially responsible for underground utilities and other obstructions if we do not know about them in advance. If damage occurs, it will be the customer’s responsibility to pay for the repair. This includes sprinklers, underground irrigation, lighting systems, and any other underground damage.

FOR YOUR PROTECTION: We are a professional company, subscribing to the standards of the New Jersey Nursery and Landscape Association (N.J.N.L.A.) and the American Association of Nurserymen (A.A.N.). We carry all applicable insurances and we are licensed by the New Jersey Department of Agriculture.