Make a Customer Care Request

Are you having concerns about a plant or other product you purchased at Rutgers? CLICK HERE to read about remedies to common problems. If your concerns are not addressed please submit the form below for customer care. Photos are extremely helpful — you can upload photos at the end of the form.
Rutgers will also make “House Calls” to visit and inspect any plant concerns and will also advise on proper care, maintenance, and recommended replacement when required. These “House Calls” are conducted when planting times are best, generally in the months of April, May, and September. We Honor our Warranties!

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