Make a Customer Care Request

Are you having concerns about a plant or other product you purchased at Rutgers? CLICK HERE to read about remedies to common problems. If your concerns are not addressed please submit the form below for customer care. Photos are extremely helpful — you can upload photos at the end of the form.

Rutgers will also make “House Calls” to visit and inspect any plant concerns and will also advise on proper care, maintenance, and recommended replacement when required. These “House Calls” are conducted when planting times are best, generally in the months of April, May, and September. We Honor our Warranties!

Contact Information

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First Name

*

Last Name

Address

Address (line 2)

City

State

Zip Code

*

Best Contact Phone Number

*

Email Address

Project Details

*

Do you have your invoice number?

When were your plants purchased or your project completed?

What type of project?

Rutgers Landscape Project
Rutgers Nursery Project
I did the planting myself

Plant Details

Plant #1

Plant Quantity

Plant Size

Name of plant species and variety if possible, i.e. Forest Pansy Redbud

Exact location of plant on property, please be very specific, i.e. Backyard, left corner

Plant #2

Plant Quantity

Plant Size

Name of plant species and variety if possible, i.e. Forest Pansy Redbud

Exact location of plant on property, please be very specific, i.e. Backyard, left corner

Plant #3

Plant Quantity

Plant Size

Name of plant species and variety if possible, i.e. Forest Pansy Redbud

Exact location of plant on property, please be very specific, i.e. Backyard, left corner

Plant #4

Plant Quantity

Plant Size

Name of plant species and variety if possible, i.e. Forest Pansy Redbud

Exact location of plant on property, please be very specific, i.e. Backyard, left corner

Plant #5

Plant Quantity

Plant Size

Name of plant species and variety if possible, i.e. Forest Pansy Redbud

Exact location of plant on property, please be very specific, i.e. Backyard, left corner

Add another plant

Property Details

Are there any dogs on the property?

Yes
No

Do you have any comments or special instructions?

Directions to my home are: (from first major cross road)

Upload Photos

Photo 1

Photo 2

Photo 3

Rutgers Landscape & Nursery
1051 US Hwy 202, Ringoes, NJ 08551
908 788 2600 Call or Text!

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